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FAQ
  • DGTL Tel Aviv 2021
    Questions about DGTL Amsterdam 2021? Please read the info below carefully.
    • I want to keep my ticket for next edition of DGTL Tel Aviv!

      Thank you for showing your support! If you do not apply for a refund, your ticket will automatically be saved for DGTL Tel Aviv 2022.

    • When is the next edition of DGTL Tel Aviv?

      DGTL Tel Aviv is scheduled again for 10.10.2022.

    • I want a refund, what do I do?

      All refund requests are processed by Eventer. Please click here for all information about refunds for DGTL Tel Aviv 2021

       

    • I did not receive an e-mail about my tickets?

      All ticket buyers should have received an e-mail with more information. In case you’ve missed this e-mail, please refer to our blog.

    • When will I receive my refund?

      All refunds will be processed within 4 weeks. As stated in our terms and conditions, we will refund 95% of the total amount paid.

    • I can’t find the answer to my question…

      You can always reach us on FB, IG, or at hellotlv@dgtl.nl. Note that we are currently receiving more questions than usual, so please allow for a small delay before getting back to you.

    TICKETS
    In this section, we have gathered the most common questions regarding your tickets. Please read this FAQ carefully.
    • WHAT'S THE DIFFERENCE BETWEEN EARLY, REGULAR AND LATE TICKETS?

      The price is the only difference between early, regular and late tickets.

    • DOES THE NAME ON MY TICKET HAVE TO MATCH MY IDENTIFICATION?

      Yes. This is mandatory. Contact us on Facebook or Instagram if this is not the case.

       

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    • CAN I SHARE MY TICKET WITH A FRIEND?

      No, a ticket is only valid for one person/visitor.

    • I DIDN'T FIND AN ANSWER TO MY QUESTION

      Should your question not be listed here, you can always reach us on Facebook, Instagram, or on hellotlv@dgtl.nl. Note that we are currently receiving more questions than usual, so please allow a small delay before getting back to you. Thank you for your patience and understanding.

    ECO CUPS
    It's in DGTL's DNA to care about sustainability and keeping our festival clean. To do so, you will pay a small deposit for your drink-cups and PET water bottles. When these cups and/or bottles are returned at the bar the paid deposit will be distracted on the following order.
    GENERAL DISPOSAL
    There will be trash bins all around the festival site as well as in the surroundings of the festival. At the festival we will separate all the waste. We would appreciate your cooperation on this. Please don’t take any bottles, cans or foods with you to the festival, it is not allowed and causes more garbage. DGTL likes to keep the neighborhood clean, please take notice.
    I Love my ears
    Please take care of your ears! With music above 87 dB it is smart to use earplugs with a special music filter. With these earplugs you can still hear the music perfectly, conversations remain intelligible and most important of all, you prevent hearing damage and the annoying ringing after the event. In addition the Alpine PartyPlug earplugs are super comfortable. During DGTL Festival Alpine PartyPlug earplugs will be available at all the cash desks. The PartyPlug earplugs are reusable, so you can protect your ears not only at DGTL Festival but on other festivals as well. Love your ears!
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  • DGTL Tel Aviv
  • About DGTL
  • News
  • Sustainability
    • About Revolution
  • Info
    • FAQ
    • Privacy Policy
  • he
  • en